Refund & Return Policy

Customer satisfaction is our priority. If you're not fully satisfied with your purchase, we’re here to help.

Return Window

You may return eligible items within 7 days of delivery.

Eligibility

  • Item must be unused, undamaged, and in original packaging.

  • Proof of purchase (order number or invoice) is required.

Return Process

  1. Email us at [support@vinsz.com] within 7 days of delivery.

  2. We'll provide a return address and instructions.

  3. Customer is responsible for return shipping unless the item is defective.

Refunds

  • Once we receive and inspect the return, refunds are processed within 5–7 business days.

  • Refunds will be issued to the original payment method.